Senior Sales Manager
Puttshack is looking for a Senior Sales Manager to join the team in 1729 Smallman St, Pittsburgh, PA 15222. In this role, you'll build relationships with new customers around the Pittsburgh area and help grow the business. It's a good fit if you like talking with people and working toward clear goals.
Founded in 2018 by industry pros, Puttshack is a leading social entertainment concept,
reimagining the traditional mini golf and dining experience. With its welcoming, high-energy
environment, tech-infused mini golf and delicious menu packed with familiar favorites and
exceptional cocktails, Puttshack is the perfect place for any gathering. Rooted in
innovation and built for connection, our goal is to bring a sense of belonging to our
associates and guests alike.
Working at Puttshack:
At Puttshack, we take fun to the next level. With over 20 venues globally and counting,
we’re a fast-growing team of talented, hands-on go-getters who take pride in the work we
do – and have a blast doing it. If you’re a mover and shaker who sets the bar high and loves
the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for
the best people to join our growth journey. If you’re inspired by new ideas and love bringing
them to life, then we have the perfect canvas for you!
Position Summary:
The Senior Sales Manager drives revenue for on-site events by owning the full sales cycle
from prospecting to closing and partnering with the on site operations team to deliver
seamless guest experiences. Key duties include managing key accounts, expanding local
corporate and social business, and analyzing performance to refine strategy. Success is
measured by revenue growth, event profitability, guest satisfaction, and retention. We are
looking for someone with hospitality/event sales experience, proven quota attainment,
strong negotiation and presentation skills, CRM proficiency, and the ability to “lead the
way”.
This position will be onsite at our Puttshack Pittsburgh Venue Monday through Friday.
Position Responsibilities may include, but not limited to:
• Bring your 'A' Game to work every day to drive revenue by meeting and exceeding
sales goals
• Lead the way by prospecting, upselling, handling guest recovery, communication,
networking, prioritization, and time management.
• Collaborate with Director of Operations and Executive Chef to ensure high level
event execution
• Identify key corporate accounts in market, reach out via multiple touchpoints and
develop relationships with decision makers to grow event sales
• Review local donation requests for brand alignment
• Contribute to sales goal by booking events and providing exceptional customer
service, working with clients through every step of the planning process
• Actively prospect for new business through cold calling, site tours, office visits,
trade shows, social media, local marketing events and networking events
• Attend networking events to build relationships in the local business community
and help grow the Puttshack brand
• Build relationships with hotels, DMCs, CVBs and Chambers of Commerce for
referrals
• Work with Business Development Manager to perform competitive market analysis
and identify associations to join to help drive sales and establish Puttshack in the
local community
• Attend weekly manager meetings and 1 on 1s with Director of Operations
• Create commission report after end of each period
• Collaborate with National Sales Team to create marketing assets and identify
sponsorship opportunities to drive group sales
• Other projects or duties as assigned
Required Skills and Experience:
• Prior experience as a Director of Sales or Sales Manager in a high volume ($2M+
annual event revenue) restaurant, hotel, or entertainment environment
• 5-7+ years event sales experience
• Skilled at working collaboratively with multiple departments as well as coaching,
mentoring and developing a team
• Overall knowledge of the local area businesses and existing client base
• Strong presentation and negation skills
• Experience with prospecting, cold calling, developing leads list, strategic planning
and budgeting Excellent communication, time management, presentation, and
organization skills
• Ability to go above and beyond, demonstrating meaningful care in everything you do
• A high level of emotional intelligence and overall self-awareness
• High school diploma or equivalent
• Ability to work flexible hours, including evenings, weekends, and holidays
• This position must pass a post-offer background check
Physical Requirements:
• Physical activities on a continuous basis for up to 10 hours, including
standing, walking, bending, sitting, and occasional lifting up to 40 lbs. may be
required.
• The venue may include slick surfaces, stairs, narrow spaces, and navigating
complex areas.
• The noise level in the work environment is typically moderate to high.
• Frequent use of telephone/video conferencing, and usage of a computer
and keyboard to communicate through written means.
• The physical demands described above are representative of those that must
be met by an associate to successfully perform the essential functions and
responsibilities of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions and responsibilities.
Benefits:
We have a guest service mindset and treat our associates the same way, offering our fulltime, eligible associates:
• Health/dental/vision coverage options
• 401(k) matching
• Company paid Life and AD&D Insurance
• Voluntary short term and long term Disability Insurance
• Generous PTO, including paid parental leave
• Associate discounts (FREE mini golf!)
• Pet Insurance
• Flex Spending Accounts
• …and more!
Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status