Hourly Supervisor/Department Manager

Now hiring: a Hourly Supervisor/Department Manager at Old Chicago Pizza and Taproom in 5030 Sergeant Rd, Sioux City, IA 51106. In this role, you'll lead the Sioux City location, build the team, and own the results of the business. It's a good fit if you like running your own operation and developing people.

Title: Hourly Shift Supervisor / Department Manager
Status: Hourly / Non-Exempt
Reports To: General Manager, Assistant General Manager, or Owner

Shift Leadership: Act as Manager-on-Duty, run pre-shift meetings, direct station flow, and manage peak-hour pacing.
Staff Coaching: Train new hires, mentor team members in real time, and enforce company policies.
Guest Relations: Greet customers, monitor satisfaction, and handle service recovery or complaints with empathy.
Quality & Safety: Monitor food temperatures, cleanliness, and compliance with health and sanitation codes.
Operations Support: Oversee opening and closing checklists, manage cash drawers and safe drops, and track basic inventory.

Experience: 1+ years of restaurant or hospitality experience; previous lead or training experience preferred.
Skills: Strong communication, basic math and cash handling, and multi-tasking abilities.
Certifications: Valid food handler or ServSafe manager certification (where required).
Physical: Ability to stand or walk for up to 8 hours and lift up to 25–30 lbs